Privacy Policy

Effective Date: 2025-10-29 Company: SOLUCIONING GROUP SPAIN SL NIF: B55387567 Address: Calle Mallorca 272, 08037 Barcelona, Spain Telephone: +34 601 444 444 Email: hola@solucioning.net

1. Introduction

At SOLUCIONING GROUP SPAIN SL, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect the personal data of employees and couriers (“users”) who use our mobile application (the “App”).

By using the App, you agree to the terms of this Privacy Policy.

2. Data We Collect

We may collect the following categories of information:

a. Personal Identification Data

• Full name
• Identification number or employee ID
• Contact information (phone number, email)

b. Device and Technical Data

• Device model, operating system version
• App usage logs and crash reports
• IP address

c. Location Data

• Real-time GPS location during working hours to enable route tracking, job assignment, and proof of delivery.

d. Work-Related Data

• Delivery history (time, date, route)
• Performance metrics (e.g., completed deliveries, time per delivery)

3. How We Use the Data

We use the data collected to:

• Manage and optimize courier assignments and delivery routes
• Verify delivery completion and performance
• Ensure operational safety and service quality
• Communicate work-related updates
• Comply with legal and contractual obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data based on the following lawful bases under the General Data Protection Regulation (GDPR):

• Contractual necessity: To perform and manage the employment or service relationship.
• Legitimate interests: To ensure efficient logistics operations and security.
• Legal obligation: To comply with labor, tax, or transportation regulations.

5. Data Sharing and Transfers

Your data may be shared with:

• Internal departments of SOLUCIONING GROUP SPAIN SL
• Technology providers that host or process data on our behalf (e.g., cloud services)
• Public authorities if legally required

All third parties are bound by confidentiality and data protection obligations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described above or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymized.

7. Data Security

We implement technical and organizational measures to safeguard personal data against unauthorized access, alteration, or destruction. This includes encryption, secure servers, and access controls.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access your data
• Request correction or deletion
• Request limitation of processing
• Object to processing
• Request data portability

To exercise any of these rights, contact us at hola@solucioning.net.

9. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the App and on our website. Continued use of the App after changes means you accept the updated terms.

11. Contact Information

For any questions or concerns about this Privacy Policy or your personal data, please contact:

SOLUCIONING GROUP SPAIN SL Calle Mallorca 272, 08037 Barcelona, Spain Email: hola@solucioning.net Telephone: +34 601 444 444

Would you like me to adapt this version specifically for Google Play’s Data Safety section (i.e., with bullet points describing exactly which data is collected, shared, and stored)? That would make it ready for direct submission to the Play Store.